The cancellation applies to the two methods of payment below: • Monthly subscription: This can be cancelled by emailing our team at contact@asendium.com.au. Simply request to cancel your subscription and provide your account ID. We require you to send the cancellation request by the 25th of each month. Please be aware, that you will receive a full 30 days’ worth of use for the monthly subscription, if you wish to cancel it after 14 days of use for example, you will still receive another 16 days of use and then the subscription will cease. • Annual subscription: This is a once off payment that provides you twelve months of access to Asendium – Lite and this can be cancelled by emailing our team at contact@asendium.com.au. Once the annual subscription is paid, there is no cancellation of the service. You will receive twelve months of use of Asendium Lite and if you wish to cancel the subscription, it will not continue into the next 12 months.